Refund policy
Effective Date: February 20, 2026
Thank you for shopping with us. Because we sell digital products (ebook), our return and refund policy is different from physical goods.
Please read this policy carefully before making a purchase.
Digital Product Policy
All products sold on our store are digital downloads delivered electronically. No physical items will be shipped.
Due to the nature of digital products, all sales are generally final once the product has been downloaded or accessed.
Refund Eligibility
We may offer a refund under the following circumstances:
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You were charged more than once for the same product (duplicate purchase).
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You did not receive the download link after purchase.
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The file is corrupted or cannot be opened.
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There was a technical issue on our end that prevented access.
If you experience any of the above issues, please contact us within 7 days of purchase.
Non-Refundable Situations
We do not offer refunds for:
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Change of mind
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Accidental purchases
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Lack of knowledge on how to use the product
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Incompatibility with your device (please check product requirements before purchasing)
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Claims made after the refund window has passed
Because digital products cannot be returned once downloaded, we must enforce this policy strictly.
How to Request a Refund
To request a refund, please email:
Include the following information:
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Your full name
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Order number
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Date of purchase
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Description of the issue
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Screenshot (if applicable)
We will review your request and respond within 2–3 business days.
Chargebacks
If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim and restrict future purchases from our store.
We are always happy to resolve issues directly — please reach out to us first.
Contact Information
For any questions about this policy, contact us at:
